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HOWTO: Add users to the Mailbox Manager
OVERVIEW In order to run a policy against users to archive their email, you will first need to add the users to the Mailbox Manager list. You can then create policies to carry out actions against these...
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PRB: Mailbox Manager displays mailboxes in ‘Large Icon’ view
SYMPTOMS When you view the Mailbox Manager the results window displays ‘large icons’. You do not see the detailed columns of additional data related to the mailbox such as ‘Enabled for Processing’,...
View ArticleHOWTO: Backup the Mailbox Manager database for ArchiveOne
OVERVIEW This article explains how to back up the Mailbox Manager database for ArchiveOne. You may be advised to do this by your C2C Support Representative before making changes to the Mailbox Manager....
View ArticlePRB: Unable to retrieve archived messages via URL after a user is migrated...
SYMPTOMS When attempting to retrieve an archived message via the Search & Retrieval website for a user who has been migrated to an Exchange 2007 or 2010 server, the following error is displayed...
View ArticlePRB: “MSG1260: There is a problem reading the list of mailboxes”
SYMPTOMS When trying to add mailboxes to the Mailbox Manager node in the ArchiveOne admin console, a message box appears which states: “MSG1260: There is a problem reading the list of mailboxes. You...
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